Home / Uncategorized / Inside NetSuite’s next act: Evan Goldberg on the future of AI-powered business systems – Review

Inside NetSuite’s next act: Evan Goldberg on the future of AI-powered business systems – Review

Yes, it’s labeled partner content. No, that doesn’t excuse the boot‑licking. Evan Goldberg chirps that AI is “a really good data scientist.” No, it’s a stochastic parrot that needs guardrails and testing like any other risky subsystem. Waving the Oracle stack around doesn’t answer the real questions. Plugging in third‑party models is trivial; governing them is the hard part.

Publisher: VentureBeat

Only VentureBeat would package a corporate love letter as reportage and slap on a title like “Inside NetSuite’s next act.” What you get is press‑release theater with a backstage pass to Oracle PR. “Future of AI‑powered business systems” is a laugh when the piece never clears the bar for basic reporting.

Yes, it’s labeled partner content. No, that doesn’t excuse the boot‑licking. The VB staff reads like a gaggle of paid claqueurs, breathless and credulous. No hard questions, no independent testing, no cross‑checks with customers who aren’t on a stage or a slide.

“Contextual, conversational, agentic, composable” is a salad, not an architecture. Define agent behavior, show how actions are constrained, and explain rollback, idempotency, and determinism in workflows. Where are the data‑flow diagrams, latency budgets, model lifecycle controls, and telemetry obligations for anything that executes changes to ledgers? Vapor.

Handing autonomy to software in finance isn’t a cute demo. Talk about segregation of duties, approval chains, SOX and GAAP exposure, and liability when a model wires money to the wrong place. An auditor needs a reproducible trail with inputs, versions, prompts, decisions, and immutable logs. A screenshot of “factors influencing recommendations” is not an audit log.

Waving the Oracle stack around doesn’t answer the real questions. Are external LLM calls fed raw customer data? What is cached and where? Who trains on what, under what consent, and how is poisoning or leakage handled in a multi‑tenant environment? “Learns from millions of transactions” is a red flag unless you prove tenant isolation or privacy guarantees.

Plugging in third‑party models is trivial; governing them is the hard part. Can customers run on‑prem or private models, enforce data minimization, and block specific classes of data from ever leaving the tenant boundary? Or is “open” just swapping an API key while Oracle keeps the throttle and the logs?

No error rates on autonomous reconciliations, no month‑end close deltas, no override frequency, no false positive payment blocks, no rework costs. One glowing analyst quote isn’t validation. Show numbers or stop making boasts about execution.

“Embedded at no additional cost” is a magician’s line. Which SKUs, which limits, what metering, and for how long? What about support tiers, rollout constraints, and implementation effort? If it’s free, spell it out. If it isn’t, stop playing coy.

And the polish isn’t just thin, it’s sloppy. The page’s image alt text literally says “sunset over the bay.” Accessibility clown show. Maybe fix that before preaching about context‑aware intelligence.

Evan Goldberg chirps that AI is “a really good data scientist.” No, it’s a stochastic parrot that needs guardrails and testing like any other risky subsystem. Pitching it as a magic analyst makes him sound like a carnival barker with a whitepaper, soothing spooked execs with warm buzzwords.

Call this what it is: panic‑driven PR dressed as insight. Bring real architecture, real logs, third‑party attestation, and hard metrics, then we can talk. Until then, stop pretending this is journalism and stop telling finance teams to trust a black box with their books.

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